SeamlessDesk unknown
4.6
9 votes
SeamlessDesk help desk software comes loaded with an array of suitable help desk features.One of the most attractive fact about this software is that it does not comes with high cost package plans for availing the features that best suit your business needs.Unrestricted access to all the essential help desk features is enjoyed by users. The software can streamline all your business customer support goals.The software also offers powerful inventory management tools. SeamlessDesk software features alerts or escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, ticket management etc.
Free Plan
Free
Up to 1 Agent
1 Department
Help Desk
Asset Management
Knowledge Base
Software Management
Contract Management
Self-Service Portal
Cloud-Based Web Portal
Multiple SLAs & Business Hours
IP Whitelisting
Unlimited End-Users
Unlimited Assets
Multiple Languages
Premium
$25.00 per month
Help Desk
Asset Management
Knowledge Base
Project Management
Change Management
Software Management
Contract Management
Task Management
Self-Service Portal
Cloud-Based Web Portal
Third-Party App Integrations
Multiple SLAs & Business Hours
IP Whitelisting
Unlimited End-Users
Unlimited Assets
Multiple Languages
Email, Web, SMS, & Social Portals
Enterprise
Custom
Includes features of Premium plan, plus
99.9% Uptime SLA
1 Hour Service Level Objective
Phone Support
Customer Success Manager
Dedicated Slack Channel
Optional Extended Support Hours
Optional Enhanced Support
Optional Implementation
Optional Data Migration Assistance
Quarterly Business Reviews
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